Contact

Get in touch

We answer every email within one working day. Usually sooner.

Contact details

• Email: hello@batch17.co.uk
• Workshop: by appointment only, not a walk-in shop.
• Hours: Monday to Friday, 9am to 5pm.

Frequently asked first

Before you email, the FAQ might have what you need. Common questions covered there:

• Delivery times and cut-off
• Condition grades explained
• The UK Consumer Rights
• The 14-day returns window
• Selling your KitchenAid to us

For press and wholesale enquiries

Email hello@batch17.co.uk with "Press" or "Wholesale" in the subject. We reply within one working day.